A week on site, in the portal

Clients do not need more meetings. They need fewer surprises. The portal — schedules, selections, photographs, the change-order nobody wanted — exists so the house is never a rumour.

If a window lead time moved, Greg calls before it reaches the group chat. We would rather have a hard conversation in week six than a broken relationship in week sixty.

The other half is the site. A tidy job is how you protect finished work, keep trades proud, and remain welcome on a street you will occupy for two years. Neighbours have written to us about it. That is part of the craft.